Privacy Policy for Greenville Arena District

Introduction

Greenville Arena District ("we", "our", "us") operates the websites greenvillearenadistrict.com and bonsecoursarena.com. We are committed to protecting the privacy of our users ("you", "your"). This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information.

Information We Collect

Personal Information

When you interact with our websites, we may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Any other information you provide when filling out forms or purchasing tickets

Automatically Collected Information

We also collect certain information automatically when you visit our websites:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit on our sites
  • Date and time of your visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our websites. These technologies help us understand how you use our sites and allow us to improve functionality and performance.

How We Use Your Information

Providing Services

We use your personal information to:

  • Process ticket purchases and other transactions
  • Communicate with you about your orders and our services
  • Provide customer support

Improving Our Websites

We use automatically collected information to:

  • Analyze usage trends and user behavior
  • Improve our website design, content, and functionality

Marketing and Communications

With your consent, we may use your personal information to:

  • Send promotional materials and updates
  • Inform you about events, offers, and other relevant information

Compliance and Legal Obligations

We may use your information to comply with applicable laws, regulations, and legal processes.

Third-Party Services

Google Analytics

We use Google Analytics to understand how our websites are used and to improve user experience. Google Analytics collects information such as your IP address, browser type, and pages visited. This information is aggregated and anonymized, and it helps us analyze website traffic and usage patterns. For more information, please review Google's Privacy Policy at https://policies.google.com/privacy.

Ticketmaster

When you purchase tickets through our websites, your transaction is processed by Ticketmaster. Ticketmaster may collect and store your personal information, such as your name, contact details, and payment information, to facilitate your purchase. For details on how Ticketmaster handles your information, please refer to their Privacy Policy at https://www.ticketmaster.com/privacy.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us with our business operations, such as payment processing, marketing, and data analysis.
  • Legal Requirements: Authorities or regulatory bodies if required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

  • Access and Update: You have the right to access and update your personal information. If you wish to do so, please contact us using the details below.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
  • Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of our websites.

Children's Privacy

Our websites are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@bswarena.com
  • Phone: 864-250-4893
  • Address: 650 N. Academy St., Greenville, SC 29601